
Delivery and returns
Orders are shipped Monday through Friday, excluding holidays. All orders are shipped within 1 to 2 business days of payment confirmation.
Shipping to Canada and the United States:
- Free shipping for orders of $150 or more.
- A flat fee of $12 applies for orders under $150.
- Delivery time is 2-7 business days for Canada and 4-10 business days for the United States.
International Delivery:
- Free shipping with tracking number for orders of $250 or more.
- A flat fee of $30 applies for orders under $250.
- Delivery time varies depending on the destination (usually between 10 and 18 business days).
- Additional charges may apply for import, customs, and sales taxes depending on your country's specific regulations.
* Conditions beyond our control may cause additional delivery delays (holidays, inclement weather, strikes, customs, etc.). We greatly appreciate your patience during this time. Contact our customer service if you experience significant delays. An incomplete address may result in additional delays and costs for reshipping.
Returns:
If you are not completely satisfied with your purchase, you can contact us by email at info@andreannepatry.com within 10 days of receiving your package.